 Enterprise Information Delivery
LookupPoint connects users to key business information through their Microsoft Office™ application.
Finding information across a number of databases and systems is time-consuming and inefficient. The effort involved in checking information relating to a vast array of queries usually involves users accessing a variety of systems possibly with different password and login screens.
Sometimes these systems are restricted due to the storage of sensitive data so that the user cannot actually view the data that he or she needs to. The likelyhood of misinterpreting or mis-matching the information found increases with every key-stoke and new system or screen that is accessed.
Finally the information from these systems is correlated, copied and re-entered typically onto an email or workbook in Microsoft Office™ and the response to the enquiry is eventually completed.
LookupPoint is a simple solution that entirely obviates the need to move out of familiar tools in Microsoft Office like MS Outlook and MS Excel. This is because not only is the data retrieved and presented within these applications, but they are also the applications through which a response will be initiated.
The result is a seamless experience for the user from the point of receipt of the query to the access of the relevant data and the ultimate reply to the enquiry.
Time-saving, accurate and clear responses are an essential part in the efficient delivery of information in a customer service orientated business.
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How LookupPoint Works?
Technical Information
Business Case - Download
Case Studies -Download
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