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Software Support
Through our in-house and strategic business partnership arrangements Pearce Ross Limited offers dedicated software and business support services.
We know that businesses need support services that are available throughout the working day and sometimes beyond it.
PRL offer in-house specialist support services for SunSystems and its enhancement product portfolio built up during 15 years of implementing, developing and supporting SunSystems clients. A unique level of expertise and knowledge through our network of partners and associates ensures that we always have up to date releases and information to maintain your business critical processes.
Furthermore because we may have already assisted you implement and develop your systems we are ideally placed to fully understand and react to the nature of the support call at a truly business-specific level.
We support the majority of our customers on-line ensuring that we can analyse and understand an issue in its real context, before offering advice on the work-around or solution. This normally means that an issue can be resolved quickly and efficiently.
We believe our specialist support services to be the best on offer and the benefits of which have been proven to our customers time and time again. |
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